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I run over 50 websites, if you message is about one of them it would be very helpful to know which one and even more helpful to have a full URL for the problem page
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  M J Briggs, The Red House, Station Road, Pant, Shropshire SY108JX, United Kingdom tel 01691-830296
I usually answer emails within hours but my emailer got stuffed by Google who forced an unwelcome change to all my settings, causing me to miss several important messages - my apologies